Satisfy Your Employee’s IT Needs
Your organization’s internal well being is vital in giving client’s satisfactory service. Manage incident reports to help your employees better and monitor their workload to ensure tasks are distributed equally. A self-service portal is also available for easy fixes as well as a service catalog containing IT needs and services available.
Utilize Teamwork With Ensured Safety
All your teams deserve easy access to management solutions. Provide a portal for all your employees to make requests on one platform with the ability to protect information by restricting actions available to each user.
Manage Multiple Alerts Thoroughly
Keeping an eye multiple monitoring tools can be quite the hassle. Employ the Freshservice IT Alarm Management Software to improve productivity by easily identifying the most pressing issues that need to be addressed.
Keep Track of Your Tools
Knowing the status of all your assets is crucial in keeping a business running. The Freshservice IT Asset Management System keeps track of the status of both your hardwares and softwares to make sure that everything is functioning up to your standards.
Productivity Enhanced by Automation
Executing multiple projects simultaneously required top notch organization. Gain the ability to automate tasks for small scale tickets and plan actions for more intricate tasks on one platform. After successfully handling a project, you can access reports with the metrics of your choosing.